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Background in Mechanical Engineering

Product Design Lead, working in Travel Ecommerce for over + 5 years

About Me

A product designer with a Master's degree in Mechanical Engineering, passionate about the intersection of technology, science, and human interaction. I’m driven by how design can transform technology into intuitive, fascinating products that enhance the way people live and work.

Bridging the Fare Gap

Upselling Flight Tickets

In response to a key customer opportunity, Almosafer introduced fare families, offering a wider range of fare options similar to airlines.

We enhanced the user experience through ongoing optimizations, providing more flexibility and value, and ultimately closing the gap between our platform and the airlines.

+17%
Overall Booking Value
+36.6%
Overall Conversion Rate
+24%
New Customer Acquisition
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+7.5M
+43%
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Overall Revenue

Growth

Attachment Rates

Unlocking Seamless Travel

Boosting Revenue Through Add-On Services

By capitalizing on a significant revenue opportunity, Almosafer introduced a new stream offering various add-on services to enhance the travel experience.

 

From online check-in to travel insurance, we aim to provide seamless solutions that cater to customer needs. Through continuous optimizations, we have achieved substantial profitability and business growth while enriching our customers' journeys.

Flexibility For Complex Travel Needs

Driving Growth With Multi PNR Solution

This business initiative aimed to provide customers the flexibility to book flights from multiple airlines within a single round-trip booking thus, differentiating Almosafer from the airlines to increase round-trip share and revenue.

Yet to be launched 
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Achievements

Additional contributions to optimize team and internal processes
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